Frequently Asked Questions (FAQ) About Family Star Company
Have questions? Find answers about Family Star Company’s services here.
About Family Star Company
What services does Family Star Company provide?
We offer professional administrative services, including:
- Notary services (in-person, mobile, and online);
- Legal document preparation;
- Certified translations;
- Immigration form assistance;
- Accounting and tax support;
- Court form completion;
- Business registration and contract drafting;
- Apostille coordination;
- General administrative support, strictly within U.S. and Florida laws.
Note: We do not provide legal advice or representation.
Location and Service Area
Where are you located and where do you provide services?
Our office is in Hollywood, Florida. We serve clients remotely throughout the United States.
Getting Started
How can I start working with you?
Contact us by phone at +1 (954) 559-5455, WhatsApp/Telegram at +1 (754) 280-9666, or email at familystarcompany@gmail.com. Describe your request, and we’ll provide pricing and turnaround time.
What payment methods do you accept?
We accept:
- Credit/Debit cards (Visa, MasterCard, American Express);
- Zelle, bank transfers;
- Checks (upon confirmation);
- Cash (in-office only);
- Cryptocurrency: USDT, USDC (ERC20, TRC20, BEP20).
Notary Services
What types of notary services do you offer?
- Signature notarization;
- Jurats (oaths and affidavits);
- Certified copies;
- Power of Attorney notarization;
- Real estate and loan document notarization;
- Remote online notarization (compliant with Florida law).
Is online notarization legal?
Yes, under Florida law (F.S. 117.201–295), we offer secure remote notarization via video identification.
What documents can be notarized online?
Most documents (e.g., affidavits, agreements, POAs). Exceptions may apply (e.g., wills, divorce documents) depending on jurisdiction.
What is required for notarization?
- Valid government-issued ID;
- Completed document;
- Stable internet connection (for online notarization).
Translation Services
What languages do you translate?
English, Spanish, Russian, Ukrainian, French, German, Chinese, and others upon request.
Do you provide certified translations?
Yes, accepted by USCIS, U.S. courts, universities, and other institutions.
How long does translation take?
- Standard documents: 1–2 business days;
- Complex/multi-page documents: 2–4 business days.
Do you offer apostille services for translated documents?
Yes, we can coordinate apostille services upon request.
Do translators alter the original content?
No, translations are word-for-word without interpretation or modification.
Apostille Processing Times
We coordinate with state/federal agencies. Delays by third parties are beyond our control.
Accounting & Tax Support
What accounting services do you offer?
- Tax return preparation and filing (Forms 1040, 1120, 1065, etc.);
- Accounting for individuals and businesses;
- EIN and ITIN application support;
- Financial statements;
- Business registration support.
Do you handle business taxes?
Yes, for sole proprietors, LLCs, corporations, and partnerships.
Do you provide tax consultations?
No, we assist with document preparation and filing only. Consult a licensed CPA for advice.
Legal Document Preparation
What types of documents do you prepare?
- Court forms (petitions, motions, claims);
- Business documents (LLC formation, partnership agreements, bylaws);
- Contracts (service agreements, leases, NDAs);
- Personal/financial agreements (loans, promissory notes, waivers);
- Website documents (Privacy Policies, Terms of Service).
What is the process for document preparation?
Provide your request and details; we prepare a draft for review. Edits/revisions may incur additional fees.
Can you notarize documents you prepare?
Yes, if needed, via our [Notary Services].
Do you offer legal advice?
No, we prepare documents based on your request without legal advice.
Immigration Forms
What immigration forms do you assist with?
- I-130, I-129F (family petitions);
- I-485, I-765, I-131 (adjustment of status, work/travel permits);
- N-400 (naturalization);
- DS-160, I-539, I-129 (visa applications, extensions, change of status).
Can you help me choose the right form or explain USCIS procedures?
No, we only fill out forms based on your instructions. Consult a licensed immigration attorney for advice.
Do you prepare invitation letters or child travel consents?
Yes:
- Child travel consents with notarization and apostille;
- Business/tourist invitations to Russia, Kazakhstan, Georgia, Armenia, and other countries via trusted partners.
General Questions
How can I contact you?
Do you work with clients outside Florida?
Yes, our remote services cover the entire United States.
What are your business hours?
- Office: Mon–Fri, 9:00 AM – 6:00 PM (EST)
- WhatsApp & Email: 24/7 for inquiries
How fast can you complete an order?
- Simple tasks: within a few hours
- Standard documents: 1–2 business days
- Complex tasks: timelines discussed individually
Do you offer expedited services?
Yes, urgent processing (24–48 hours) with an additional fee.
Do you offer refunds?
Generally, no, due to service nature. Refunds provided only as required by law.
Can we communicate in other languages?
Yes, we support English, Russian, and Spanish. Message us in your preferred language via WhatsApp/Telegram.
Data Privacy & Confidentiality
We adhere to U.S. and Florida data protection laws, handling documents via secure channels.
Disclaimer
Family Star Company is not a law firm and does not provide legal representation or advice. Services are administrative only. Clients are responsible for selecting forms and ensuring accuracy. Consult licensed attorneys or tax professionals for legal matters.
Service Delivery & Document Shipping
Services are offered remotely and in-person by appointment. For original documents, we use licensed carriers (USPS, UPS, FedEx, DHL). Once transferred, we are not liable for delays, loss, or damage—risks are borne by clients and handled by carriers. Confirm delivery preferences and use tracking/insurance. Proof of delivery to the carrier fulfills our obligation. We are not responsible for delays by third parties (e.g., USCIS, IRS, courts). Clients must verify documents before submission.
Information on Promotions and Discounts
Promotions and discounts are temporary and subject to change without notice. Check https://familystar.us for current offers.
Ready to Simplify Your Paperwork?
Contact us at +1 (954) 559-5455 or visit https://familystar.us. Email: familystarcompany@gmail.com or message +1 (754) 280-9666 for a fast response.
Note: Results and timelines may vary due to third-party processing (e.g., government agencies). We provide administrative support only.